Online shopping has grown from a novelty activity in the early days of the Internet, to something so universal that many young consumers can’t imagine a world where the majority of their shopping isn’t done online. To illustrate this point, 2019 e-commerce sales were USD 3.53 trillion, with this number expected to grow to USD 6.54 trillion by 2022.
Just as online shopping looked very different 10 years ago, they know that it will continue to evolve and change in the years to come. They want your help imagining the future of what online shopping might look like.
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